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How to Set Up Electricity, Water, Gas, and Internet Services in London, United Kingdom

Moving to London can be an exciting adventure, but setting up essential services like electricity, water, gas, and internet can feel overwhelming. This guide will walk you through the process of establishing these utilities, including provider options and estimated costs.

Setting Up Electricity

Choosing an Electricity Provider

In London, you have several options for electricity providers. The major suppliers include:

  • British Gas
  • E.ON
  • EDF Energy
  • Scottish Power
  • SSE

You can also consider smaller suppliers like Octopus Energy or Bulb, which often offer competitive rates and renewable energy options.

Estimated Costs

The average cost of electricity in London can vary based on your usage and the provider you choose. As of 2023, the average annual electricity bill for a typical household is around £700 to £1,200. It's advisable to compare tariffs and consider fixed-rate plans to lock in prices.

Setting Up Your Account

To set up your electricity service, you will need to provide:

  • Your address
  • A form of identification (such as a passport or driver's license)
  • Your bank details for direct debit payments
  • The date you want the service to start

Most providers allow you to set up your account online, making the process quick and convenient.

Setting Up Water

Choosing a Water Provider

In London, water services are primarily provided by Thames Water. They supply both water and wastewater services to the majority of the city.

Estimated Costs

The average annual water bill in London is approximately £400 to £600, depending on your usage and whether you have a water meter installed. If you live in a larger household, you may want to consider getting a water meter to potentially save on costs.

Setting Up Your Account

To set up your water service, you will need to:

  • Provide your address
  • Confirm your occupancy status (owner or tenant)
  • Supply identification details

You can set up your water account online or by contacting Thames Water directly.

Setting Up Gas

Choosing a Gas Provider

Gas services in London are typically provided by the same companies that supply electricity. Major gas suppliers include:

  • British Gas
  • E.ON
  • SSE
  • Scottish Power

You can also opt for smaller suppliers that offer gas services.

Estimated Costs

The average annual gas bill for a household in London is around £600 to £1,000. As with electricity, it’s wise to compare different tariffs and consider fixed-rate plans.

Setting Up Your Account

To set up your gas service, you will need:

  • Your address
  • Identification
  • Bank details for payments
  • The date you want the service to commence

Most providers allow you to complete this process online.

Setting Up Internet Services

Choosing an Internet Provider

London offers a wide range of internet service providers, including:

  • BT
  • Sky
  • Virgin Media
  • TalkTalk
  • Hyperoptic

Each provider offers various packages, including broadband and fiber-optic options.

Estimated Costs

Internet costs can vary significantly based on the speed and type of service you choose. Basic broadband packages start at around £25 per month, while high-speed fiber-optic services can range from £30 to £60 per month or more.

Setting Up Your Account

To set up your internet service, you will typically need to:

  • Provide your address
  • Choose a package that suits your needs
  • Supply identification and bank details

Most providers offer online sign-up options, and installation can often be scheduled at your convenience.

Final Steps

Once you have set up your electricity, water, gas, and internet services, ensure you keep track of your bills and usage. Regularly reviewing your utility expenses can help you identify potential savings and ensure you are on the best tariff for your needs.


List of electricity, water, gas, and internet services in London, United Kingdom


Travel to London United Kingdom